Return & Exchange Policy

Return & Exchange Policy

Return & Exchange Conditions :

1) All products from our website will be exchanged within 14 Days with the Tag and invoice. Without an invoice, the product remains unchanged.

2) If you want to exchange the Product, you can contact Us at our Email (emeebosee00@gmail.com) or WhatsApp - (03707986164)

3) Discounted and on-sale products are not to be exchanged. The product must be in the same condition as the used product, which is not exchangeable. We will transfer your refund money through the Bank, Jazz Cash. 

4) No Refund Policy.

5) You can cancel the order anytime before delivery.           

 Term & Conditions

 Welcome to Shagun.By accessing or placing an order on our website, you agree to follow the Terms & Conditions mentioned below. Please read them carefully. These Terms & Conditions apply to all visitors, customers, and users of this website.

1) We aim to provide accurate product details, including color, size, and material.

2) Actual colors may vary slightly due to lighting or screen display settings.

3) All products are subject to availability. If an item is out of stock, we will inform you.

4) By placing an order, you confirm that all provided information is correct.

5) We accept multiple payment methods, including Cash on Delivery (Pakistan-only) and online payments (if applicable).

6) Shagun has the right to cancel any order in case of incorrect details or suspicious activities.

7) Delivery times may vary depending on your location and courier conditions.

8) Once items are handed over to the courier, delays are beyond our control.

9) We accept returns or exchanges only according to our Return Policy.

10) Items must be unused, unworn, and in original packaging.

11) Customized or clearance products are not eligible for return.